Effective Date: 25 October 2025

At Dutta Associates, we specialize in providing digital educational products and online courses through our LMS platform www.prashidhajietdutta.com.
Since all our offerings are digital in nature, our shipping and delivery process differs from that of physical products.

1. Nature of Products

All items available on our website, including:

  • Online Courses
  • E-Learning Materials
  • Digital Downloads
  • Membership Access

…are digital products and are delivered electronically through your registered account or email.

2. Delivery Method

  • After successful payment, you will receive course access within 24–48 hours via your registered email address.
  • In some cases, instant access may be granted immediately upon successful transaction.
  • No physical items are shipped to your address.

If you face any delay in receiving your access credentials or login details, please contact our support team at connect@prashidhajietdutta.com with your order details.

3. Failed or Delayed Delivery

Delivery may be delayed in rare cases due to:

  • Technical issues or server downtime
  • Incorrect email address provided during registration
  • Payment gateway delays or verification

If access is not received within 48 hours, please reach out to our support team. We will ensure your purchase is verified and delivered promptly.

4. Access Duration

  • Course access duration may vary depending on the package or course purchased.
  • Some courses offer lifetime access, while others may have limited validity (as mentioned on the course page).
  • Dutta Associates reserves the right to modify course access timelines if necessary, with prior notice to the users.

5. No Physical Shipping

Since no tangible goods are sold, there are no shipping charges or courier tracking numbers.
All deliveries are performed electronically through our secure LMS system.

6. Contact for Delivery Support

For any questions regarding delivery or access, please contact:

Dutta Associates
C/O: Prashidhajit Dutta, Tingrai Habi Lachit Nagar, Tingraihabi Gaon,
Tinsukia, Assam – 786145, India
📧 Email: connect@prashidhajietdutta.com
📞 Phone: +91 7099048355

7. Policy Updates

We may update this Shipping & Delivery Policy periodically to align with changes in our digital delivery systems or business operations.
Any updates will be published on this page with the revised effective date.