Policy Document

Refund & Cancellation Policy

At Prashidhajiet Dutta , we provide educational webinars and financial planning education through digital delivery. We are committed to transparent, fair, and customer-friendly policies. Please read this Refund & Cancellation Policy carefully before registering for any webinar, coaching session, or educational service.

Webinar Registration

Registration confirms your digital seat

Webinar registrations are confirmed only after successful payment through our approved payment channels. Once registered, participants receive access details through email or other digital communication channels.

  • • Access is provided for educational purposes only.
  • • No physical product is shipped for any service.
  • • Registration details must be accurate to ensure delivery of access links.

Cancellation Policy

Cancellations are limited due to digital access

Because webinar seats and educational access are delivered digitally and often include immediate access to proprietary content, cancellations after successful registration are generally not permitted.

  • • Requests made before event commencement may be reviewed case-by-case.
  • • Approved changes, if any, may be offered as rescheduling instead of cancellation.
  • • Final decisions remain at the discretion of the business.

Refund Eligibility

Digital educational services are non-refundable

As the nature of our services is digital (webinars, online education, and coaching sessions), no refund will be provided once payment is successfully completed.

Non-Refundable Situations

  • • Change of mind after registration.
  • • Inability to attend due to personal schedule conflicts.
  • • Failure to join due to incorrect contact details submitted by participant.
  • • Partial attendance or dissatisfaction not linked to service non-delivery.

Technical Issues

If you face technical difficulties in accessing a webinar or digital session, please contact us immediately. We will make reasonable efforts to provide support, alternate access, or session guidance. Technical support does not automatically qualify for a refund.

Consultation Rescheduling

Reschedule requests are supported where possible

For one-on-one consultations or coaching sessions, rescheduling may be allowed if requested in advance. Requests must be made at least 24 hours before the scheduled session time.

  • • Rescheduling is subject to slot availability.
  • • Repeated last-minute reschedule requests may not be accommodated.
  • • Missed sessions without prior notice are treated as completed sessions.

Force Majeure

Uncontrollable events may affect delivery timelines

We are not liable for delays, interruptions, or inability to deliver services caused by events beyond reasonable control, including but not limited to natural disasters, internet outages, government restrictions, or platform disruptions.

In such situations, reasonable efforts will be made to reschedule or provide alternate arrangements where feasible.

Contact Details

Need help with registration or access?

For any questions regarding this Refund & Cancellation Policy, webinar access, or consultation scheduling, please contact us: