Shipping & Refund Policy

Introduction

This Shipping & Refund Policy applies to all services offered on prashidhajietdutta.com, which is owned by Deepamoni Deuri Dutta ("we", "us", "our"). Our services are provided by Prashidhajiet Dutta under the brand DeepJit Wealth Advisory. Please read this policy carefully before making any payment.

Nature of Our Services

We provide only digital services, including financial consultations, webinars, online education programs, academy courses, eBooks and digital learning material. We do not sell or ship any physical products.

Shipping and Delivery (Digital Delivery)

• No physical shipping is involved, so there are no shipping charges.
• After successful payment or registration, access is delivered digitally by email, WhatsApp, SMS or a link on the website, such as a webinar joining link, consultation meeting link, course access or downloadable material.
• Delivery is usually completed within 24 to 48 hours of successful payment, and in most cases immediately.
• Webinar and consultation links are shared before the scheduled date and time.
• Please make sure the email address and phone number you provide are correct. We are not responsible for non-delivery caused by incorrect or inactive contact details.
• If you have not received your access within 48 hours of payment, please contact us using the details below.

No Refund Policy

• Because all our consultancy and education services are digitally delivered and access is provided immediately or at the scheduled time, we do not offer any refunds, cancellations or exchanges once a payment has been made.
• This applies to paid consultations, webinars, courses, academy programs, eBooks and all other digital services.
• Please review the service details carefully before making payment.

Non-Attendance

No refund will be given if you are unable to attend, miss a scheduled webinar or consultation, or do not use the access provided.

Rescheduling and Cancellation by Us

If we need to cancel or reschedule a webinar or consultation due to unavoidable circumstances, we will inform you and offer a new date or an equivalent alternative.

Failed or Duplicate Payments

If money is deducted from your account but the payment fails, or if you are charged more than once for the same service because of a technical error, please contact us within 7 days with your payment details. Any excess or failed amount that is verified will be returned to your original payment method within 7 to 10 working days.

Payment Disputes

Please contact us first at the details below so we can resolve any payment concern directly before you raise a dispute with your bank or card provider.

Changes to This Policy

We may update this policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact Us

For any questions about delivery or payments, contact: